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NPS survey template

The classic 0–10 question with a follow-up that changes with the score.

  • 3 questions
  • About 1 min
  • Customer success
  • Free

Free forever plan · No card needed

The first screen of the NPS survey template: Got 30 seconds?

Try it before you use it

This is the real form. Answer it like your respondents would; nothing you type is saved.

forms.yourbrand.com/nps

1 →

How likely are you to recommend us to a friend or colleague?

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What’s in the nps survey template

3 questions, one at a time. Edit, reorder or remove any of them.

  1. 1

    How likely are you to recommend us to a friend or colleague?

    Net Promoter Score®

  2. 2

    What’s the one thing we could do better?

    Long text · optional

  3. 3

    Glad to hear it! What do you love most?

    Long text · optional

How to use this template

  1. Step 1

    Use the template

    Sign up free and the template opens as your own copy.

  2. Step 2

    Make it yours

    Edit the questions, swap the photo, set your colours and logic.

  3. Step 3

    Share it

    Send the link, embed it on your site, or put it on your own domain.

FAQ

NPS survey template, answered

Is the nps survey template free?+

Yes. The NPS survey template is free on every plan. The Free plan includes one active form and 100 responses a month, with no card needed.

Can I change the questions and design?+

Yes. Click any text to edit it, add or remove questions, change the photos, colours and fonts, and add your own logic.

How long does it take to fill in?+

About 1 minute. It has 3 questions, shown one at a time.

Where do the responses go?+

To your Forms results, with charts for each question. You can also export CSV or JSON, send them to Google Sheets, or on Pro post them to a webhook.

Can I put this form on my own website?+

Yes. Embed it inline, as a popup or as a side tab, share a link or QR code, or on Pro, host it on your own domain.

Use the nps survey template free.

Make it yours in minutes. No card needed.

Use this template