Feedback survey templates
Feedback is only useful if it’s specific. These surveys open with a quick rating, then ask a follow-up that changes with the score, so happy customers tell you what to keep and unhappy ones tell you what to fix.
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Survey
Customer feedback
4 questions2 min
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Survey
Customer satisfaction survey
7 questions3 min
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Survey
NPS survey
3 questions1 min
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Survey
Product feedback survey
5 questions2 min
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Survey
Event feedback
6 questions2 min
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Survey
Employee pulse survey
5 questions2 min
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Survey
Course evaluation
7 questions3 min
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Survey
Beta app feedback
6 questions2 min
Feedback forms, answered
What’s the difference between NPS and CSAT?+
NPS asks how likely someone is to recommend you on a 0–10 scale and tracks loyalty. CSAT asks how satisfied they were with one interaction. Both templates are here.
Can feedback be anonymous?+
Yes. Forms stores no IP addresses and sets no tracking cookies on public forms. Leave out name and email questions for fully anonymous surveys.
Can the follow-up question change with the rating?+
Yes. The feedback templates use logic to ask a different follow-up for low and high scores.
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