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Customer needs survey template

Understand what customers buy, how often, and what they wish was easier.

  • 7 questions
  • About 3 min
  • Small business
  • Free

Free forever plan · No card needed

The first screen of the Customer needs survey template: Help us stock what you actually need

Try it before you use it

This is the real form. Answer it like your respondents would; nothing you type is saved.

forms.yourbrand.com/customer-needs

1 →

First up, how old are you?

Loading the live form…

What’s in the customer needs survey template

7 questions, one at a time. Edit, reorder or remove any of them.

  1. 1

    First up, how old are you?

    Multiple choice

  2. 2

    How many people live in your home?

    Dropdown

  3. 3

    How often do you do a big shop?

    Multiple choice

  4. 4

    Which do you buy most often?

    Multiple choice

  5. 5

    How important is buying organic to you?

    Opinion scale

  6. 6

    Where do you shop most?

    Multiple choice

  7. 7

    What do you wish was easier to find?

    Long text · optional

How to use this template

  1. Step 1

    Use the template

    Sign up free and the template opens as your own copy.

  2. Step 2

    Make it yours

    Edit the questions, swap the photo, set your colours and logic.

  3. Step 3

    Share it

    Send the link, embed it on your site, or put it on your own domain.

FAQ

Customer needs survey template, answered

Is the customer needs survey template free?+

Yes. The Customer needs survey template is free on every plan. The Free plan includes one active form and 100 responses a month, with no card needed.

Can I change the questions and design?+

Yes. Click any text to edit it, add or remove questions, change the photos, colours and fonts, and add your own logic.

How long does it take to fill in?+

About 3 minutes. It has 7 questions, shown one at a time.

Where do the responses go?+

To your Forms results, with charts for each question. You can also export CSV or JSON, send them to Google Sheets, or on Pro post them to a webhook.

Can I put this form on my own website?+

Yes. Embed it inline, as a popup or as a side tab, share a link or QR code, or on Pro, host it on your own domain.

Use the customer needs survey template free.

Make it yours in minutes. No card needed.

Use this template